Swap & Return
This right does not apply if:
The product has been used
You attempted to edit or restore a defect
Missing the original packaging / attachment of the labels
** We would like to remind you of the following:
All products that have been used and / or returned can not be returned. Products that have been processed can not be returned.
We therefore ask you to check the items received carefully for any defects. After the cooling-down period, we can not make an exception for exchange and / or return.
You must report the return to [email protected], from here you will be helped with the further procedure.
Submitted items must be received within 14 working days of notification of the return. Belgium has a return period of 14 working days. The shipping cost of the return shipment will be in your account. We must charge a minimum of € 15 euro for return shipping that will be available after the expiration of the return period or return which is not sufficiently paid.
Upon receipt of your return shipment we will process the return within 3 days. For the non-discounted (*) item, the amount paid for that item (reduced by action discounts if applicable) will be returned to your bank / giro number within 14 working days.
You are responsible for the returns. BesteCBD therefore asks you to always send your return with a track and trace code, which you can also get if you ship the package via mailbox package. You must do this at the post office. Should the item be returned without track and trace code, BesteCBD will not be liable for loss of the package.
When returning please return to the following address with the completed return form:
1991 JE Velserbroek
The standard form can be downloaded here